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Refund Policy

This Refund Policy explains how payments, donations, and purchases related to this website and server are handled. Please read it carefully before completing any transaction.

Digital Goods and Services

Payments made through the website are generally considered support for digital services, server operations, and virtual content. Virtual items, account benefits, premium services, and digital currencies do not have the same refund rights as unused physical goods.

Refund Eligibility

Refunds may be reviewed only in exceptional cases, such as duplicate payments, proven technical errors, or failed delivery that cannot be corrected. Requests based on personal preference, account penalties, balance changes, server updates, or dissatisfaction after use may be denied.

Chargebacks and Disputes

Unauthorized chargebacks, payment disputes, or forced reversals may result in suspension or permanent closure of the related website and game accounts. Before opening a dispute, contact the administration to attempt a direct resolution.

Processing of Requests

If a refund request is accepted, the administration may choose the appropriate remedy, including re-delivery, account correction, service replacement, partial refund, or full refund depending on the case.

Non-Refundable Cases

Payments may be considered non-refundable when the purchased service or virtual content has already been delivered, consumed, transferred, traded, modified, or used by the account in any way.

Policy Updates

This Refund Policy may be changed at any time without prior notice. Continued use of the website or payment systems after changes means you accept the updated version.

  1. Contact support first before opening any payment dispute.
  2. Provide full payment details when requesting a review.
  3. Refund decisions are subject to administrative review.
  4. Use of delivered digital services may limit refund eligibility.